In safe hands with experienced & certified installers
Our service technicians are qualified, factory-trained specialists with years of experience in handling all HydroTap concerns, including stone cutting for taps and/or fonts if required.*
By choosing our certified installation, you will be in safe hands.
*Our service is available within 70 kilometres of Australian metro areas, only where suitable power and water are available within 1 metre of the install. Installation includes stone cutting for tap and/or font installs but excludes fixture cutting and major plumbing modifications. Fonts must be purchased separately.
Always around the corner
With more than 100 Zip technicians and 350 authorised service providers across the country, we are well placed to take care of your installation, wherever you are.
Tap into our expertise
Our talented, Zip-certified technicians navigate the individual layout of your home, so you will always receive a bespoke service. Kitted out with all the necessary equipment to install your new HydroTap, you will enjoy perfectly poured water from day one – and receive a 12-month installation warranty to keep the good times flowing.
Hello HydroTap
When installing HydroTap, your service technician will demonstrate how to get the most out of your new Zip product. Happy to answer any questions you may have, it is the insider’s guide.
When it comes to our service, we pull out all the stops to ensure you consider us exceptional. And it shows! Customers have rated our Zip Water service technicians 8+ out of 10*, demonstrating that we continue to deliver a high standard of customer satisfaction.
*Zip Water service Net Promoter Survey, July 23-June 24
FAQs Booking certified installation
Can I purchase installation directly with Zip?
Yes! Our engineers are installation experts and experienced in handling all aspects of HydroTap.
How much does it cost?
Premium installation is $499, which includes stone cutting for tap and/or font installs.
Our service is available within 70 kilometres of Australian metro areas, only where suitable power and water are available within 1 metre of the install. Installation includes stone cutting for tap and/or font installs but excludes fixture cutting and major plumbing modifications.
How do I book Zip HydroTap certified installation?
You can book here or simply add Zip HydroTap certified installation to your order when purchasing from your nearest retailer.
Is Zip HydroTap certified installation only available if I purchase from a retailer?
Zip HydroTap certified installation is available for purchase from your nearest retailer. If you purchased your HydroTap in-store without adding installation, you can purchase it online here.
Any HydroTap purchases from zipwater.com can add certified installation at checkout.
Is Zip HydroTap installation available for residential or commercial properties?
Both! Zip HydroTap certified installation is available for residential and commercial HydroTap products and locations.