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Get started with your new HydroTap
Congratulations on purchasing a Zip HydroTap!
Here are some helpful hints to get you set up so your boiling, chilled and sparkling water is just the way you like it.
Quick links for HydroTap owners
Register your HydroTap
Get access to experts for advice and support and exclusive offers by registering your HydroTap.
You can access a handy QR code in your command centre menu or register online now.
Using your new HydroTap
Watch a quick video on how to operate your new HydroTap- from what the buttons mean to simple settings to adjust on the command centre.
Customise your HydroTap settings
To finetune your HydroTap to your preferences, watch a step by step guide on the controls of your command centre.
You can see how to enable energy saving mode, temperature settings, dispensing times and more on the quick video.
Changing your filter & CO2
We recommend replacing the filter when your system prompts you or every 12 months—whichever comes first.
For sparkling units, the G5 command centre also alerts you when CO2 is low.
You can buy genuine Zip Water filter and CO2 cartridges online, with easy DIY video guides available.
Prefer help? Our technicians can handle replacements (charges apply).
Zip Service Difference
Our highly skilled network of mobile technicians and friendly customer service team are here to help keep your Zip products in top working order.
From filter and CO2 changes, service plans and repairs, our expert service is only a click away.
HydroCare service plans
Service and support from the people who know your HydroTap best.
HydroCare service plans will clean and cleanse, inspect and service your Zip Water system to maintain the purity of your drinking water, and the lifespan of your Zip unit.
