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Book a Service

Our 130 technicians and 350 service providers nationwide are qualified water system experts, trained to professionally service and maintain all Zip Water products and other brands Australia-wide.

With a 9+ out of 10 times first time fix** and a target to be onsite within 72 hours, our technicians will get you back to enjoying your fresh, filtered water in no time.

To book an Installation for your HydroTap, click here.

Booking a Zip service is easy – simply fill out the form below, making sure you have your product serial number on hand, and we will do the rest for you. To find out more about Zip Service and Reliability click here.

**Zip Water Service data between 1 Jan 2024 - 31 Oct 2024.

Confirm your details

We found the following customer data to pre-fill this form. Please confirm if the data is correct. You can still edit the fields after you've confirmed these details.

Site Address

Billing Address

1. Product Details

  Where do I find my serial number
  Read the Warranty Terms
Your Zip account number can be found on previous Zip invoices or email communications. This helps us identify more detail around your product purchase to help you better.

2. Contact Details

Is your Zip product for the home or work?

3. Address

Site Address

Billing Address

  Billing address same as Site Address
Yes
No