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Zip HydroTap Certified Installation
Commercial customers choose Zip Water for expert installation of HydroTap systems backed by industry-leading technology, certified filtration, and a proven track record of reliability and support.
Expert installation service
Our engineers are fully qualified, factory-trained installation specialists.
With over 100 experts and 250 authorised service providers in Australia, we’re best-placed to take care of your installation needs, including those where stone cutting is involved*.
Zip Certified Installation
Tailored to you
We consider the layout of your individual space, meaning you’ll always receive bespoke service that’s backed by a 12-month installation warranty.
During installation, your installation service technician will demonstrate how to get the most out of your new tap and answer any questions you may have.
A team you can trust
When you book a certified installation, you receive first-class service – customers have rated our Zip Water service technicians 8+ out of 10*, demonstrating that we continue to deliver a high standard of customer satisfaction.
* Zip Water service Net Promoter Survey, 1st Jul 2023 - 30 Jun 2024
Book your certified installation for HydroTap
FAQs - Booking certified installation
Yes! Our engineers are installation experts and experienced in handling all aspects of HydroTap.
How much does it cost?
Premium installation is $499, which includes stone cutting for tap and/or font installs.
(Our service is available within 70 kilometres of Australian metro areas, only where suitable power and water are available within 1 metre of the install. Installation includes stone cutting for tap and/or font installs but excludes fixture cutting and major plumbing modifications).
How do I book Zip HydroTap certified installation?
You can book here or simply add Zip HydroTap certified installation to your order when purchasing from your nearest retailer.
Is Zip HydroTap certified installation only available if I purchase from a store?
Zip HydroTap certified installation is available for purchase from your nearest retailer. If you bought HydroTap in-store without adding installation, you can purchase it online here.
Any HydroTap purchases from zipwater.com can add installation at checkout.
Is Zip HydroTap installation available for residential or commercial properties?
Both! Zip HydroTap certified installation is available for residential and commercial HydroTap products and locations.
FAQs - How certified installation works
Zip HydroTap certified installation can take up to two hours. But the service technician can inform you of their progress while on-site.
What is included with installation?
Zip HydroTap certified installation includes stone cutting for tap and/or font installs.
(Our service is available within 70 kilometres of Australian metro areas, only where suitable power and water are available within 1 metre of the install. Installation includes stone cutting for tap and/or font installs but excludes fixture cutting and major plumbing modifications).
Will there be any other charges?
When you book a certified installation, you’ll pay one all-inclusive fee. However, this fee does exclude cutting of fixtures and major plumbing modifications.
Who will install my Zip HydroTap?
When you book a Zip certified installation, one of more than 100 Zip engineers will be on-hand to install your new tap.
Does Zip guarantee the quality of service?
Our install team are certified, qualified, and licensed to carry out all aspects of maintenance and care for HydroTap.
Your HydroTap is guaranteed to be installed correctly by one of our engineers and all products installed by us include a 12-month installation warranty for workmanship.
What if I am unhappy with the installation?
We appreciate all feedback on our service. Please call our Customer Care team on: 1800 ZIP TAP, if you’d like to discuss your installation.