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Science and technology at its best

Science and technology at its best

Our mission is to help our customers to enjoy pure-tasting water, on tap, all the time, and that is why only the best tasting water will do. 

Genuine Zip MicroPurity filters are proven to remove 99.8% of contaminants throughout their life, even the ones you can’t see, smell or taste.​

Advanced filtration

Advanced filtration

Our 0.2 micron filtration is certified to reduce the 8 most harmful contaminants:
- Chlorine Taste and Odour
- Sediment
- Lead
- Limescale
- Bacteria Growth
- Microplastics
- PFAS

Zip MicroPurity filters are tested to NSF Standard 42 (Aesthetic Effects) and 53 (Health Effects) to ensure they meet the highest standards.

Certified to removes 99.4% of PFAS

Certified to removes 99.4% of PFAS

Zip MicroPurity 8-in-1 filters size 1 and 1.5 are now certified to remove 99.4% of PFAS*.

* certified to NSF/ANSI Standard 53 to reduce 99.4% of Total PFAS average reduction

Our filters maintain peak performance throughout their life

Our filters maintain peak performance throughout their life

Genuine Zip MicroPurity filters uses triple action technology to deliver the 8-in-1 filtration you expect from Zip Water. Our filters maintain their performance throughout their life to help you get the most value out of your Zip HydroTap. 

How to change the filter on your Zip HydroTap

How to change the filter on your Zip HydroTap

Book a Zip service

Book a service with our certified technicians to inspect your system and change the filter. We also offer HydroCare service plans, where our service technician can look after your HydroTap at scheduled regular intervals, including filter changes.

Book a service
How to change the filter on your Zip HydroTap

Purchase a Zip genuine filter online

All Zip filters are independently tested and certified to ensure they meet the highest standards.

Purchase a Zip filter online
How to change the filter on your Zip HydroTap

Replacing your own filter

Learn how to replace your filter or CO2 bottle by following our short instructional videos, guiding you through the simple steps to change your filter.

View How To videos

Zip MicroPurity™ filters are the best choice

Choose Zip genuine filters to access pure-tasting water from your Zip HydroTap.

Zip MicroPurity™ filters are the best choice

99.4% PFAS Reduction

Our cutting-edge filtration system is rigorously tested to significantly reduce PFAS levels, ensuring cleaner, safer water.

Zip MicroPurity™ filters are the best choice

Triple Action Technology

Zip MicroPurity™ combines high-performance activated carbon with advanced microfiltration, effectively reducing impurities and delivering pure-tasting water.

Zip MicroPurity™ filters are the best choice

Instant Purity

Zip HydroTap provides pure-tasting filtered water instantly at the press of a button.

Zip MicroPurity™ filters are the best choice

Sustainability Focus

By eliminating the need for plastic bottled water, Zip HydroTap helps reduce environmental waste, ensuring long-term water quality.

Zip MicroPurity™ filters are the best choice

Certified & Trusted

Zip HydroTap meet stringent international standards for water quality, giving you confidence in every drop.

Zip MicroPurity™ filters are the best choice

Easy to maintain

Our MicroPurity filters are easy to change with a hygienic cartridge and our qualified service technicians can also perform filter changes for your convenience.

FAQs - Zip's filtration technology

Do I really have to change my filter every 6 to 12 months?
As soon as water starts being filtered by our MicroPurity filter, the maximum life of the product is 12 months. After that, contaminants in your drinking water will start increasing as the filter performance declines, which is not always noticeable by taste. You may notice some changes to your HydroTap eg the internal tank inside the HydroTap command centre may start taking longer to fill.

What does the Zip MicroPurity filter remove?
Our MicroPurity 0.2 micron filtration is certified to reduce chlorine, taste, odour, bacteria, sediment and limescale in line with NSF 42 (aesthetic effects) and Watermark requirements. Zip MicroPurity filtration is also certified to deliver a reduction of 99.9% of cysts including cryptosporidium and giardia, and lead reduction of 98.9% to NSF 53 (health effects). 

Does the Zip MicroPurity filter remove fluoride?
Fluoride, which is soluble, is not removed during filtration with Zip MicroPurity filtration. The National Health and Medical Research Council (NHMRC) recommends community water fluoridation as a safe, effective and ethical way to help reduce tooth decay.

What happens if I don’t change the filter in my Zip HydroTap?
You may notice some changes to your HydroTap eg the internal tank inside the HydroTap command centre may start taking longer to fill. Contaminants in your drinking water may start increasing as the filter performance declines, which is not always noticeable by taste. 
 
It has been under 12 months since changing my filter and the filter change light/alert has appeared. Should I wait to replace my filter?
For higher volume users, typically commercial customers, the filter may need changing more frequently, based on the amount of water that passes through the filter. We recommend changing the filter when the alert light turns on.

Why do commercial customers need to change the filter more frequently than residential customers?
For higher volume users, typically commercial customers, the filter may need changing more frequently, based on the amount of water that passes through the filter. We recommend changing the filter when the alert light turns on.

I’m not sure how to change the filter in my HydroTap command centre. What should I do?
We would love to help! Request a filter change online by booking a service, where our certified service technician will change the filter for you. We also offer preventative maintenance plans called HydroCare, where our service technician can look after your HydroTap at scheduled regular intervals, including filter changes.

What does 0.2-micron filtration mean?
Zip MicroPurity uses the latest filtration technology to filter and reduce impurities and potentially harmful contaminants larger than 0.2 microns in size – an impurity that will fit 250 times into a strand of hair. 

I prefer to use compatible filter cartridges in my HydroTap. Why should I use the Zip filter?
When choosing a water filter for your Zip product, you need to ensure that it is certified to removing contaminants in your water. A compatible filter may fit into the command centre however if a performance claim is being made, make sure it is also tested and verified to AS/NZS 4348:1995 – this relates to performance testing – it is specific to filters, and it certifies and verifies that your filter will reduce impurities and potentially harmful contaminants. Genuine Zip MicroPurity filters are tested and certified to NSF Standard 42 (Aesthetic Effects) and 53 (Health Effects) to ensure they meet the highest standards.  Visit News & Articles for more information.