Full national coverage
With more than 100 Zip specialised technicians and 350 authorised service providers across the country, fully trained and qualified support is never far away.

Fast and efficient
Every Zip service technician has a full stock of spare parts, genuine filters and CO2 cannisters to repair above 90% on first time attendance, to get you back to enjoying your fresh, filtered water in no time.

Professional repairs and installation
Zip technicians are highly skilled, specialised and factory trained with years of experience to ensure you receive efficient, reliable and prompt service and repairs.

Be informed with updates
Get up-to-date SMS notifications when your Zip service technician is on their way to your service call to save you time in your day.

At Zip Water, we understand exceptional customer service is vital and we take pride in our customer satisfaction.

80% of customers have rated our Zip Water service technicians 9 or 10 out of 10, demonstrating that we continue to deliver a high standard of customer satisfaction.

^Zip Water service Net Promoter Survey, Feb 21-Feb 22

Let Zip Water take care of the installation of your new product for professional results.

Our skilled service technicians who are factory trained and qualified with years of experience will install and set up your HydroTap so you can start enjoying instant pure-tasting water as soon as possible.

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