Service And Reliability
INTEGRITY, RELIABILITY, QUALITY
AND DEDICATION TO OUR CUSTOMER.
BOOK A SERVICE
Book a service call for product repairs and maintenanceBook now
Warranty details for all Zip productsRead more
REGISTER YOUR PRODUCT
Register your Zip product for warranty protectionRegister now
BOOK A FILTER CHANGE
Is it time to change your filter? Enquire here to arrange a time for a Zip Technician to change it for you.Book now
Outstanding Customer Care
At Zip, we’re passionate about providing outstanding customer service. Our goal is to ensure that each and every Zip customer has a positive experience from enquiry to completion, resulting in their needs being met or exceeded. So whether you work for a large corporate company or you have a Zip product installed at home you are assured of our utmost attention.
We've Got You Covered
With over 130 directly employed Zip technicians and a network of more than 300 Zip-trained service providers, covering all major metropolitan areas throughout Australia, New Zealand and the UK, we’ve got you covered.Read more
Filter Replacement Packages
Zip offer annual, biannual or quarterly plans to help take the hassle out of filter maintenance. Each plan includes Zip Genuine Filters, filter change and sanitising service performed by certified Zip Service Technicians. Annual plans are also available for our Residential customers.Read more
Sparkling CO2 Cylinder Replacement Packages
If you've got Zip Sparkling filtered water in your office or at home lucky you, woohoo! But you will need to change your CO2 cylinder every now and then.Read more
Book a Service
Zip Service is available to all Zip customers. Those who are not on a filter or maintenance plan are welcome to book a call at any time on a case-by-case basis. Book a service call.
Or, book a free no obligation site survey to determine what product you have and to assist with finding the right plan for you.
Request a proposal for a preventative maintenance, filter replacement or CO2 cylinder replacement plan.