How to claim your offer
Step 1
Find your nearest retailer
Step 2
Purchase from November 1st 2025 until December 1st 2025
Retain the receipt or proof of purchase
Step 3
Register your claim before 31st January, 2026
Eligible HydroTaps
Terms and Conditions
Promotion only available on the purchase of eligible New Zip Residential Boiling Chilled and Sparkling HydroTap in Australia from 1 November 2025 to 1 December 2025 (Promotional Period).
During the Promotional Period, eligible customers will be able to claim a $500 cashback and to register their eligible purchase for a 5-year warranty on all parts and labour (comprising the initial 3 years under the Standard Warranty + 2 additional years’ coverage).
The promotion excludes Purchases of Miniboil, Chill Tap, Filter Tap, 3-Way Filtered Mixer Tap, Mixer Tap, Zip Micro, or Touch-Free Wave.
The Promotion excludes commercial orders (i.e. orders to businesses or for business purposes (including projects).
Promotion cannot be used in conjunction with any other discounts, promotions or offers by Zip Water.
Purchases must be made within the Promotional Period by paying the full purchase price.
The Promotion claim must be registered by 31 January 2026. Registration submitted after that date will not be processed.
In order to claim the Promotion, customers must supply their contact details, proof of purchase, proof of payment and a valid serial number of the HydroTap purchased.
A serial number is required to claim cashback. However, customers may register their claim on the promotion page prior to receiving the serial number. Once the product is delivered customers must provide the serial number to our promotions team via email at promotions@zipwater.com or by calling 1800 947 827 to complete the claim process.
The claim must be completed by 1 December 2026. Any claims not completed before 1 December 2026 will not be processed.
1Applies only to HydroTap models H55783, H5L783, H5C783, H5E783, H57783, H5M783 and H5X783.
2Promotional cashback will be loaded on a Digital Vault Pays-enabled Prepaid Mastercard® and issued to valid claimants via SMS. Any costs associated with accessing or using the cash back funds through the card are not included and must be borne by the claimant (if any). The card must be activated within 2 months of issue and is valid for 12 months after activation. At the expiry of this period, any unused balance will be forfeited. Successful claimants will not receive notice prior to expiry. Card expiry and balance can be found on your mobile device in their digital wallet. The digital Vault Pays-enabled Prepaid Mastercard is issued by EML Payment Solutions Limited (ABN 30 131 436 532) AFSL 404131 pursuant to license by Mastercard Asia/Pacific Pty Ltd. See www.vaultps.com.au/terms for terms and conditions. Mastercard and the circle’s design are registered trademarks of Mastercard International Incorporated.
3Extended Warranty Terms and Conditions (overleaf) apply.
During the Promotional Period, eligible customers will be able to claim a $500 cashback and to register their eligible purchase for a 5-year warranty on all parts and labour (comprising the initial 3 years under the Standard Warranty + 2 additional years’ coverage).
The promotion excludes Purchases of Miniboil, Chill Tap, Filter Tap, 3-Way Filtered Mixer Tap, Mixer Tap, Zip Micro, or Touch-Free Wave.
The Promotion excludes commercial orders (i.e. orders to businesses or for business purposes (including projects).
Promotion cannot be used in conjunction with any other discounts, promotions or offers by Zip Water.
Purchases must be made within the Promotional Period by paying the full purchase price.
The Promotion claim must be registered by 31 January 2026. Registration submitted after that date will not be processed.
In order to claim the Promotion, customers must supply their contact details, proof of purchase, proof of payment and a valid serial number of the HydroTap purchased.
A serial number is required to claim cashback. However, customers may register their claim on the promotion page prior to receiving the serial number. Once the product is delivered customers must provide the serial number to our promotions team via email at promotions@zipwater.com or by calling 1800 947 827 to complete the claim process.
The claim must be completed by 1 December 2026. Any claims not completed before 1 December 2026 will not be processed.
1Applies only to HydroTap models H55783, H5L783, H5C783, H5E783, H57783, H5M783 and H5X783.
2Promotional cashback will be loaded on a Digital Vault Pays-enabled Prepaid Mastercard® and issued to valid claimants via SMS. Any costs associated with accessing or using the cash back funds through the card are not included and must be borne by the claimant (if any). The card must be activated within 2 months of issue and is valid for 12 months after activation. At the expiry of this period, any unused balance will be forfeited. Successful claimants will not receive notice prior to expiry. Card expiry and balance can be found on your mobile device in their digital wallet. The digital Vault Pays-enabled Prepaid Mastercard is issued by EML Payment Solutions Limited (ABN 30 131 436 532) AFSL 404131 pursuant to license by Mastercard Asia/Pacific Pty Ltd. See www.vaultps.com.au/terms for terms and conditions. Mastercard and the circle’s design are registered trademarks of Mastercard International Incorporated.
3Extended Warranty Terms and Conditions (overleaf) apply.















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