Professional care for your Zip Water system

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Enjoy pure-tasting, healthy water, every time, with HydroCare.

HydroCare will clean and cleanse, inspect and service your Zip Water system to maintain the purity of your drinking water, and the lifespan of your Zip unit.
  • Priority service
  • Unit inspections
  • Clean and cleanse
  • Qualified technicians

The Benefits of Zip HydroCare Agreements

  • Fast and Reliable
    Zip’s more than 90 experienced water appliance technicians available Australia-wide to respond quickly and efficiently to your call-out.
  • Healthy Drinking
    Enjoy the great health benefits of Zip’s pure tasting, filtered water with HydroCare’s inspection, clean and cleanse services.
  • Professional

    Zip HydroCare’s water appliance technicians are qualified experts, trained to professionally service and maintain all Zip Water systems.

  • Save money
    Avoid expensive repairs and prolong the life of your Zip Water system. There’s a HydroCare package to suit every budget.

Zip HydroCare Preventative Maintenance Plan

Regular maintenance is important, not only to keep your Zip product at maximum efficiency, but also to regularly change any fitted water filters, sanitise the unit and ensure a positive drinking experience.

  • Bronze

    Regular planned filter changes for products which are still covered by warranty.

    Bronze +

    Tailored packages with planned visits including sanitising and filter changes for products which are still under warranty.

    Silver

    Regular planned visits and all ongoing maintenance requirements for unfiltered products.

    Gold

    Regular planned visits including filter changes and all ongoing maintenance requirements.

    Gold +

    Tailored packages with regular planned visits including sanitising, filter changes and all ongoing maintenance requirements.

    Platinum

    All inclusive package with regular planned visits including unlimited filter and CO2 changes and all ongoing maintenance requirements.

  • Priority Service
    Priority Service
    Priority Service
    Priority Service
    Priority Service
    Priority Service
  • Unit inspections
    Unit inspections
    Unit inspections
    Unit inspections
    Unit inspections
    Unit inspections
  • Clean and cleanse
    Clean and cleanse
    Clean and cleanse
    Clean and cleanse
    Clean and cleanse
    Clean and cleanse
  • Billing in advance
    Billing in advance
    Billing in advance
    Billing in advance
    Billing in advance
    Billing in advance
  • Scheduled filter changes
    Scheduled filter changes
    -
    Scheduled filter changes
    Scheduled filter changes
    Scheduled filter changes
  • Counter resets
    Counter resets
    -
    Counter resets
    Counter resets
    Counter resets
  • -
    -
    All parts and labour*
    All parts and labour
    All parts and labour*
    All parts and labour
  • -
    -
    All call outs
    All call outs
    All call outs
    All call outs
  • -
    -
    -
    -
    -
    All additional filter changes
  • -
    -
    -
    -
    -
    All CO2 changes
  • -
    In-field sanitisation
    -
    -
    In-field sanitisation
    -

*Excluding Filters

  • Simple and Efficient

    Save time and money in your workplace. Reduce the invoicing, admin and downtime associated with as-needed servicing. Forecast and budget with confidence and choose quarterly or annual billing in advance. HydroCare is the easy way to maintain your Zip system.
  • Affordable and Reliable

    Don’t wait for something to go wrong. HydroCare is more economical than ad-hoc servicing and offers greater lifetime benefits for your Zip water system.
  • All Zip Water Systems

    Zip’s professional water appliance service technicians know their way around all Zip systems. Specially trained in inspecting and cleansing, changing filters and CO2 (in sparkling units) Zip technicians provide impeccable service and reliability, whatever your Zip system.
  • Quality Guaranteed

    Zip’s more than 90 water appliance technicians are available Australia-wide. Zip is committed to customer satisfaction and compliance, with ISO accreditation in quality management, health and safety and environmental management so its customers can enjoy pure-tasting drinking water, every time.

Business Solutions Tailored for Your Business

  • Flexible
    HydroCare comes in four packages, with an option to suit every requirement.
  • Peace of Mind
    Take one thing off the to-do list with scheduled services and billing.
  • Save Money
    HydroCare saves your money with every service and provides a better lifespan for your Zip Water systems.
  • Expertise
    With almost 70 years' experience, Zip Water is one of Australia's most trusted names in water filtration.