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Book a service
Our national fleet of expert technicians are here to make sure your Zip product continues to deliver water at its best.
Ensure peak performance with our trusted Zip service team
About our services
Our 130 technicians and 350 service providers nationwide are qualified water system experts, trained to professionally service and maintain all Zip Water products and other brands Australia-wide.
With a 9+ out of 10 times first time fix* and a target to be onsite within 72 hours, our technicians will get you back to enjoying your fresh, filtered water in no time.
*Zip Water Service data between 1 Jan 2024 - 31 Oct 2024.
Professional Zip certified technicians
Regular maintenance
All Zip products and other brands
Support
Trouble-shooting solutions
Sometimes your HydroTap might display a flashing light. If so, we’re here to help. Take a look at our FAQs for support.
View FAQs
HydroCare
Relax with HydroCare
For complete peace of mind, choose one of our HydroCare service plans. With cleaning, repairs, regular inspection, and servicing all included, we’ll stay on top of your Zip product’s upkeep, so you don’t have to.
Explore HydroCare