Book a Service

Our 100+ technicians are qualified water system experts, trained to professionally service and maintain all Zip Water products and other brands Australia-wide.

We are committed to providing safe measures to help combat the spread of the virus COVID-19 (Coronavirus).
Click here for more details.

If your workplace is identified as a high risk site (eg: hospitals and aged care facilities), you will be contacted
for additional information in advance to ensure that all mandatory Covid-19 health and safety practices
are adhered to by both parties when the service call takes place.

We are currently experiencing a high volume for service bookings with reduced service technicians
available due to COVID. You may experience a delay with your service appointment
and appreciate your understanding during this time.

To book an Installation for your HydroTap, click here.

Booking a Zip service is easy – simply fill out the form below, making sure you have your product serial number on hand, and we will do the rest for you. To find out more about Zip Service and Reliability click here.

Confirm your details

We found the following customer data to pre-fill this form. Please confirm if the data is correct. You can still edit the fields after you've confirmed these details.

Site Address

Billing Address

1. Product Details

  Where do I find my serial number
  Read the Warranty Terms
Your Zip account number can be found on previous Zip invoices or email communications. This helps us identify more detail around your product purchase to help you better.

Please wait while we check our system for these details

2. Contact Details

Is your Zip product for the home or work?

3. Address

Site Address

Billing Address

  Billing address same as Site Address